October Meeting: Managing Difficult Conversations

When

October 9, 2025    
7:30 am – 10:00 am

Bookings

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Description: 

HR professionals, do you find yourself taking on more conflict issues between leaders and co-workers? Supervisors and managers, are you playing a role in the development of your leads? Leaders have an obligation to confront unwanted behavior that crushes productivity, destroys morale, and can push your best people out the door. Jammed with proven ideas, words and methods, this program delivers actionable tactics to reduce stress & conflict between leaders and team members. There is absolutely no theory!

Attendees will appreciate how John Graci makes the complex sound simple and compelling. John combines a “straightforward” and “tell-it-like-it-is” approach with real world solutions and wit, that come across as refreshing and riveting.

Program Highlights:

  • If you are not coaching it- you are allowing it!
  • To be unclear with a team member is to be unkind!
  • You can’t solve what you do not understand!

Program Takeaways

  • Approaches that minimize hostility and defensiveness!
  • Methods to repair damaged relationships – at work, at home, with any situation!
  • Coach the team member – so there’s no chance of misunderstanding.

Speaker:          

John Graci

Graci Leadership Solutions

612.708.1939

Info@johngraci.com

www.gracileadershipsolutions.com

 

Bio: 

John Graci is a dynamic speaker, author, and trainer with more than 25 years of management experience helping leaders and team members “be nice” to one another. John is a member of the National Speakers Association and frequently delivers keynote presentations from coast to coast.

John’s straightforward and tell-it-like-it-is approach comes across as refreshing and riveting. He promises to engage your attendees by addressing the problems that employees face with solutions so logical, they are bound to say, “Why didn’t I think of that?” John challenges attendees to ask, “what can I do differently?” rather than being quick to blame others.

On the road, he is known for his quick wit and slightly sarcastic sense of humor that is rooted in real-life examples and real-world knowledge which instantly improves the work environment. As seen on CNN and FOX News, John’s time-tested techniques provide nuggets of wisdom and in-the-trenches solutions across all generations.

John is the author of 8 books, including, The Buck Stops with You, Why Don’t Employees Perform as Expected? and his most recent book, Leaders Are MADE, Not Born! which shines light on what your employees always wanted to tell you, but never do!

 

Location: The Bernard Group19011 Lake Dr E, Chanhassen, MN 55317

Parking & Arrival:

  • Park in front of the building by the main entrance or use the parking lot on the side of the building and walk around to the main entrance.

Agenda:

7:30-8:00 AM    Networking and Registration

8:00-9:30 AM    Welcome, Announcements and Speaker Presentation

9:30-10:00 AM  Optional Roundtable

To Register:  Log into www.swmhra.org and click “Events”. Note: You must be a SWMHRA member to attend

Bookings

You MUST include the following information for all attendees to ensure your spot is reserved:

  • Is the attendee a member of SWMHRA or a guest?
  • The name of the member or guest.
  • The employer of the member or guest.
  • The job title of the member or guest.

Note that we do not allow HR vendors or consultants to attend meetings.

Bookings

Tickets

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